If you find yourself in Jessore and need assistance with your bKash mobile banking account—be it cash-in, cash-out, or just a little troubleshooting—this guide on bKash Customer Care Jessore will come in handy. Here’s what you need to know, all in one place.
What Is bKash?
bKash Limited — the largest provider of mobile financial services (MFS) in Bangladesh — was launched in 2011 as a subsidiary of BRAC Bank, with funding from investors including the Bill & Melinda Gates Foundation and the SoftBank Vision Fund. Whether it’s money, mobile recharge or balance check, paying bills, sending money to friends and family, bKash allows you to be in control of all your monetary transactions, and saves you time and money!
bKash Customer Care Point in Jessore
For in-person support, please visit any of the bKash Customer Care centers near you in Jessore:
- Address: Ground Floor, Morshed Center, 39 M K Rd, Jashore 7400
- Services Offered: Quite a few — account activation, PIN recovery, transaction assistance, complaint resolution, statements, and the like.
- Hours of operation: The centre usually opens daily (except government holidays) from approximately 10:00AM to 7:00PM, though other sources point to a slightly shorter time frame of 9:00AM to 5:00PM.
Also Read: Samsung Customer Care Jessore
Contact Options Beyond Visiting
If you can’t make it in person there, bKash has several options to help you remotely:
- Phone (Helpline): Call 16247 or 02-55663001 from any network (Robi, GP, Banglalink, Teletalk, Airtel, BTCL) to get 24/7 support.
- Email: Send inquiries to support@bkash.com.
- Live Chat: Available from the bKash Help Center online.
- Facebook Support: Please contact us by visiting bKash Facebook Page.
- Web Form: Complete the contact form on bKash’s website and wait for a callback.
Smart Tips Before You Hit Reply
Tap the bKash logo in the app and choose bKash Map: Turning on your location will help you to quickly locate the nearby customer care points.
- Never share your sensitive information: bKash doesn’t request for PIN or OTP through any means over a call or SMS.
- Move quickly if there’s fraud: If something seems suspicious, do not delay — call bKash immediately and submit a General Diary (GD) at your local police station.
What Real Users Say
- “Go to local police station… bKash authorities are very cooperative. They even refund your money if you accidentally bKash to someone else, provided you call them up and prove their customer is the owner.
- “NEVER will bKash ask for the code through SMS. If concerned, you should contact a bKash agent directly … DO NOT disclose personal information to anyone claiming to be bKash.
These messages show that users have trust in bKash’s customer support and clearly demonstrate the need for authenticating contact security.
Also Read: GP Customer Care Jessore
If you’re handling bKash services in Jessore, you are also covered through various channels for support – locally at Hasan Mansion center in Morshed Center, 39 M K Rd, helplines, live chat, email and social media. Stop by in person with complex issues, or call/email for quick help. As always, be on the lookout for scams, including by verifying the source of outreach and avoiding sharing personal information.
Frequently Asked Questions
Q1: What is bKash?
A: A mobile financial service in Bangladesh.
Q2: Where is bKash Customer Care in Jessore located?
A: Morshed Center, 39 M K Rd, Jashore.
Q3: What services are offered at the Jessore center?
A: Account, PIN, transactions, complaints.
Q4: What are the working hours of the Jessore center?
A: 10:00 AM – 7:00 PM.
Q5: How can I contact bKash Customer Care by phone?
A: Call 16247 or 02-55663001.
Q6: Is phone support available 24/7?
A: Yes.
Q7: Can I contact bKash via email?
A: Yes, support@bkash.com
Q8: Does bKash have live chat support?
A: Yes.
Q9: Can I get help from bKash on Facebook?
A: Yes.
Q10: How can I find the nearest customer care point?
A: Use bKash Map in the app.
